Support

Questions, bug reports, and feedback go to info@archasolutions.com. A person reads every message.

If something's wrong, these help us fix it faster:

  • Your iPhone model and iOS version.
  • Where you were, roughly, and what you were pointing at.
  • A screenshot of what Descry showed.

Common questions

The labels don't line up with the mountains.

Your phone's compass is often a few degrees off. Drag the camera view sideways once to line the labels up with the real skyline; Descry remembers the correction until you move somewhere new. Keeping away from cars, metal railings, and other magnets helps too.

Does Descry work offline?

Yes. Download your region before you head out, and Descry works with no signal at all.

My area isn't covered yet.

Check the coverage map, and tell us where you'd use Descry through the beta sign-up so we can build it next.

A peak's name or height is wrong.

Names and features come from OpenStreetMap, so a fix there reaches Descry in a later data update. You're welcome to email us about it as well.

What does Descry do with my data?

Nothing leaves your phone. See the privacy policy.